Alibaba vs DHgate

In-depth comparison, January 2019

Alibaba vs DHgate: China Wholesale Store Comparison

Alibaba

alibaba.com
3.6
Overall Score
Compare Alibaba vs another brand

DHgate

dhgate.com
5.2
Overall Score
Compare DHgate vs another brand
Alibaba vs. DHgate: Pros and Cons of Each
PROS
CONS
  • No significant cons
PROS
CONS
  • No significant cons
Alibaba vs. DHgate: Comparison Summary
Advantage
Alibaba
Criteria
DHgate
Advantage
3.6
Overall Score
Overall Score
5.2
Overall Score
4.0 stars – See brand >
Brand Popularity
4.0 stars – See brand >
Advantage
Alibaba
Shipping & Returns Policies
DHgate
Advantage
Unlikely
Returns & Exchanges Policies
Yes
Unlikely
International Shipping Policies
Yes
Advantage
Alibaba
Payment Options
DHgate
Advantage
Unlikely
Apple Pay Support
Unlikely
Unlikely
Paypal Support
Yes
Google Pay Support
Unlikely
Yes
Debit & Prepaid Card Support
Yes
Advantage
Alibaba
Discount Policies
DHgate
Advantage
Unlikely
Military Discount Policies
Unlikely
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Promo Code Support
Yes
Yes
Black Friday Page
Yes
Unlikely
Cyber Monday Page
Yes
Advantage
Alibaba
Customer Service Features
DHgate
Advantage
Yes
Gift Card Support
Unlikely
Unlikely
Money-back Guarantee Policy
Yes
Social Media Presence
Unlikely
Pricing Information
Unlikely
Yes
Contact Information Availability
Yes
Advantage
Alibaba
Financing Options
DHgate
Advantage
Unlikely
Affirm Financing Support
Unlikely
Unlikely
Afterpay Financing Support
Unlikely
Advantage
Alibaba
Website Features
DHgate
Advantage
Yes
Website Security & Privacy Policies
Yes
Mobile App Availability
Advantage
Alibaba
Marketing Programs
DHgate
Advantage
Yes
Affiliate Programs
Yes
Alibaba
View brand
1 active offers >>
DHgate
View brand
98 active offers >>

Alibaba vs. DHgate: Comparison Details

Best Website Security & Privacy Policies – Tie
Yes

Last reviewed April 3, 2018. Read all 2 website security & privacy reviews.

Yes

Last reviewed January 7, 2019. Read 1 website security & privacy review.

Best Money-back Guarantee Policy – Winner: DHgate
Unlikely

Last reviewed April 3, 2018. Read all 2 money-back guarantee reviews.

Yes

Last reviewed March 24, 2018. Read 1 money-back guarantee review.

Best Pricing Information – Tie
Unlikely

Last reviewed January 5, 2019. Read all 2 price transparency reviews.

Unlikely

Last reviewed June 26, 2018. Read all 2 price transparency reviews.

Best Returns & Exchanges Policies – Winner: DHgate
Unlikely

Last reviewed December 5, 2018. Read all 2 free returns & exchanges reviews.

Yes

Last reviewed April 20, 2018. Read all 2 free returns & exchanges reviews.

Best Military Discount Policies – Tie
Unlikely

Last reviewed June 19, 2017. Read 1 military discounts review.

Unlikely

Last reviewed January 20, 2019. Read 1 military discounts review.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed January 5, 2019. Read all 2 senior discounts reviews.

Unlikely

Last reviewed August 23, 2018. Read 1 senior discounts review.

Best International Shipping Policies – Winner: DHgate
Unlikely

Last reviewed December 23, 2018. Read all 2 international shipping reviews.

Yes

Last reviewed September 25, 2018. Read all 2 international shipping reviews.

Best Gift Card Support – Winner: Alibaba
Does Alibaba offer gift cards?
Yes

Last reviewed December 2, 2018. Read all 2 gift cards reviews.

Does DHgate offer gift cards?
Unlikely

Last reviewed November 24, 2018. Read all 2 gift cards reviews.

Best Affiliate Programs – Tie
Yes

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Yes

Last reviewed July 5, 2018. Read all 3 affiliate programs reviews.

Best Apple Pay Support – Tie
Does Alibaba accept Apple Pay?
Unlikely

Last reviewed January 8, 2019. Read all 2 Apple Pay reviews.

Does DHgate accept Apple Pay?
Unlikely

Last reviewed July 30, 2018. Read 1 Apple Pay review.

Best Paypal Support – Winner: DHgate
Does Alibaba accept PayPal?
Unlikely

Last reviewed June 1, 2018. Read all 2 PayPal reviews.

Does DHgate accept PayPal?
Yes

Last reviewed December 7, 2018. Read all 2 PayPal reviews.

Best Google Pay Support – Tie
Does Alibaba accept Google Pay?
Not rated yet.
Does DHgate accept Google Pay?
Unlikely

Last reviewed April 17, 2018. Read all 2 Google Pay reviews.

Best Mobile App Availability – Tie
Does Alibaba offer mobile apps?
Not rated yet.
Does DHgate offer mobile apps?
Not rated yet.
Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Tie
Yes

Last reviewed June 20, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Last reviewed December 8, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Winner: DHgate
Does Alibaba offer promo codes?
Unlikely

Last reviewed June 22, 2018. Read all 2 promo codes reviews.

Does DHgate offer promo codes?
Yes

Last reviewed June 22, 2018. Read all 2 promo codes reviews.

Best Affirm Financing Support – Tie
Unlikely

Last reviewed January 3, 2019. Read all 2 Affirm financing reviews.

Unlikely

Last reviewed January 17, 2019. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikely

Last reviewed November 29, 2018. Read all 2 Afterpay financing reviews.

Unlikely

Last reviewed November 29, 2018. Read all 2 Afterpay financing reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed January 9, 2019. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed September 25, 2018. Read all 2 teacher discounts reviews.

Best Black Friday Page – Tie
Yes

Last reviewed November 21, 2018. Read all 2 Black Friday ad reviews.

Yes

Last reviewed November 21, 2018. Read all 2 Black Friday ad reviews.

Best Cyber Monday Page – Winner: DHgate
Unlikely

Last reviewed November 23, 2018. Read all 2 Cyber Monday ad reviews.

Yes

Last reviewed November 26, 2018. Read all 2 Cyber Monday ad reviews.